Refund Policy
Our 30-Day Product Guarantee
Damaged or incorrect product? Just drop us a line within 30 days and consider it done. Email us at admin@bdyalign.com with your order number and a photo of the issue, and we'll send a replacement or issue a refund—no return shipping required on damaged or incorrect items.
Damaged, defective, or wrong item
Please inspect your order as soon as it arrives. If anything is damaged in transit, defective, or not what you ordered, contact us at admin@bdyalign.com within 30 days of delivery so we can make it right. A quick photo helps us resolve it faster.
Opened or used supplements
For health and safety reasons, we cannot accept returns of opened, used, or partially used supplement products. This is standard practice for consumable wellness goods and protects every customer's safety. Our 30-Day Product Guarantee above still covers any product that arrives damaged, defective, or incorrect.
Unopened products
If you'd like to return an unopened, unused product in its original sealed packaging, contact us within 30 days of delivery at admin@bdyalign.com to request a return. Once received and inspected, we'll issue your refund.
Subscriptions
If you're on a recurring BdyAlign subscription, you can pause, skip, or cancel anytime from your account or by emailing admin@bdyalign.com. To stop an upcoming shipment, please cancel at least 2 days before your next billing date. Orders that have already been processed and shipped follow the guarantee and return terms above.
Refunds
Once we've received and inspected your return—or confirmed a guarantee claim—we'll let you know if your refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. Your bank or card issuer may need additional time to post it. If more than 15 business days have passed since we approved your refund and you haven't received it, email us at admin@bdyalign.com.
Questions
For any question about a return, refund, or subscription, reach us anytime at admin@bdyalign.com.